Privacy Policy
This Privacy Policy describes how TurquoiseUSA ("we," "us," or "our") collects, uses, and shares personal information when you visit or make a purchase from turquoise-usa.com (the "Site").
Information We Collect
When you visit the Site, we automatically collect certain information about your device, including your browser, IP address, time zone, and cookies installed on your device. We refer to this as “Device Information.”
When you make a purchase or attempt to make a purchase, we collect information you provide, including your name, billing and shipping address, email address, and phone number (“Order Information”).
How We Use Your Information
We use Order Information to fulfill orders (including processing payment, arranging shipping, and providing invoices/order confirmations), communicate with you, screen orders for fraud, and, with your consent, send marketing communications. We use Device Information to help screen for fraud and to improve and optimize the Site.
Sharing Your Information
We share your information with third-party service providers who help us operate our business — including our e-commerce platform (Shopify), payment processors, and, where applicable, email marketing tools — solely to the extent necessary to provide their services to us.
Cookies
We use cookies to operate the Site, keep track of items in your cart, and understand how visitors use the Site. You can control cookies through your browser settings.
Data Retention
We retain your Order Information for our records unless and until you ask us to delete it.
Your Rights
Depending on where you live, you may have the right to access, correct, or request deletion of the personal information we hold about you. To make such a request, contact us at turquoiseusa1@gmail.com.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices. Any changes will be posted on this page.
Contact Us
For questions about this policy or your personal information, contact us at turquoiseusa1@gmail.com.